Refundable Damage Deposit
Will be returned to guest within 2 weeks if no damages, in accordance with our T & C.
Cancellation Policy
You may cancel your booking at any time. Cancellation charges will apply as follows: If the balance of payment is not made in full 8 weeks prior to the commencement of the rental, we reserve the right to cancel the booking and the deposit will be forfeit. If cancelled between 6 and 8 weeks before the arrival date at the property, 50% of the full fee will be forfeit. If cancelled between 4 and 6 weeks before the arrival date at property, 75% of the full fee will be forfeit. Cancellation within 4 weeks of arrival date, the full rental will be forfeited. We will endeavor to re-let the villa on similar terms if you cancel. If we are successful in doing so, the deposit only will be forfeited. All cancellations must be confirmed by the person named on the booking form.
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Notes
Unavoidable Changes
If circumstances arise beyond our control, we reserve the right to cancel the booking and in such event all sums paid will be refunded. No interest or compensation will be paid. Or alternatively, subject to availability we will offer alternative premises of similar standard if a major change in the booking is necessary. If this is necessary we will endeavor to give as much notice as is reasonably possible.
However, if the guest does not wish to be relocated then all sums paid for the property shall be returned without interest or compensation.
Security Deposit
A conditional refundable security deposit of $ 360 per week of stay will put as a hold on the same credit card two weeks in advance of the commencement of the rental, to cover any breakage, damage or losses whilst staying in the villa. The guest is solely responsible for any damages or breakages that may be caused to the villa or its contents. All or part of the security deposit may be retained by them to cover excess cleaning costs, replacement or repairs to the villa or its contents, excessive utility bills, e.g. leaving appliances on throughout your stay or created by external doors being left open whilst the air-conditioning is on. The management company will check the villa before and after a guest rental. Any defects or damage found on arrival must be notified to the Management Company within 24 hours of arrival or you may be held liable.
Arrival/Departure.
The premises will be available for occupation from 4.00pm on the first day of the rental period and must be vacated by 10.00am on the day of departure.
Liability
No liability is accepted by the owner or their Management Company whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the villa or pool. This waiver extends to people visiting the villa as guests of the guest(s).
Insurance
The guest is responsible for taking out adequate insurance to cover all risks. No liability is accepted by the owner for loss of mains services or failure of appliances, loss of use of pool, nor any actions taken in the vicinity of the property by any authority over which the owner has no control. The alarm system must be used when the villa in not habited. The villa is situated on a new community which is still under construction, the owner or the Management Company cannot be held responsible for any ongoing construction or alterations to existing
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